Demand surges for virtual health care amid novel coronavirus pandemic

With Canada under strict social-distancing rules and facing an unprecedented demand for medical resources due to COVID-19, many British Columbians are turning to virtual medicine for help.

The idea of telemedicine is not new, but operators of video-based health-care say they’re witnesses a never-before-seen interest in their services.

“Many clinics are just not accepting walk-in clients at this point. Most clinics are having people call ahead and do a screening. It’s really challenging out there for people to find access to care,” said Blake Adam, the CEO of Medimap, a website that lists real-time waits at walk-in clinics in five provinces, including B.C.

“People are struggling to navigate the system right now, the health-care system is totally overwhelmed right now, (and) people end up relying on the emergency department when they shouldn’t.”

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